Terms of service

Last Updated: 9 December 2025

Welcome to FLEO. These Terms of Service (“Terms”) govern your use of our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our site.

General Conditions

By accessing our site, you confirm that you are at least the age of majority in your state or region. You may not use our products for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time. All content on this site is the intellectual property of FLEO and may not be copied or used without permission.

Products & Information Accuracy

We aim to provide accurate product descriptions, shades, ingredients, pricing, and availability. However, colors may vary depending on device screens, and occasional inaccuracies may occur.

All products are subject to availability. FLEO reserves the right to modify or discontinue products at any time without notice.

Pricing & Payment

All prices listed on our site are subject to change without notice.
Payments must be made through the secure payment methods available at checkout.

FLEO is not responsible for bank fees, currency differences, or failed transactions due to user error.

Order Acceptance & Cancellation

When you place an order, you will receive an order confirmation email. This does not guarantee acceptance of the order.

We may cancel or limit quantities for reasons including:

  • Product unavailability

  • Pricing or description errors

  • Suspicion of fraudulent activity

If an order is cancelled, you will receive a refund for the cancelled items.

Shipping & Delivery

Shipping times may vary based on your location, courier delays, and order volume.
Orders above Rs.999 qualify for free shipping.

Please refer to the Shipping Policy for detailed information.

Returns & Exchanges

Return and exchange requests will be accepted under specific conditions. Items must be unused, unopened, and returned within the allowed timeframe.

For more details, review our Return & Exchange Policy.

User Accounts

If you create an account on the FLEO website, you agree to:

  • Provide accurate information

  • Maintain the security of your login credentials

  • Accept responsibility for all activity under your account

We may suspend or terminate accounts that violate our Terms.

Intellectual Property

All website content—including logos, trademarks, product images, descriptions, and design—is the property of FLEO. Unauthorized reproduction or distribution is strictly prohibited.

Third-Party Links

Our website may include links to third-party sites. FLEO is not responsible for any content, policies, or services provided by those sites.

Limitation of Liability

FLEO shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Allergic reactions or misuse of products

  • Delays or losses caused by shipping carriers

Always follow usage instructions and perform a patch test for beauty products.

Personal Information

Your submission of personal data is governed by our Privacy Policy.

Prohibited Uses

You are prohibited from using the FLEO site:

  • For unlawful activities

  • To spread malicious code or viruses

  • To violate intellectual property rights

  • To impersonate others

  • To harass or abuse other users

Modifications to Terms

We may update or modify these Terms at any time. It is your responsibility to review this page periodically.

Continued use of the site after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of courts in [Your City/State].

Contact Information

For questions or concerns regarding the Terms of Service, contact us:

Email- customercare@fleō.com
Mob- +918377847784